Privacy Policy

Last updated: December 2024

1. Introduction

EXPI (expi.digital) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our platform, including our website, mobile applications, and related services.

2. Information We Collect

We collect information in various ways:

  • Personal Information: Name, email address, phone number, date of birth, nationality, and identification documents
  • Financial Information: Bank account details, payment card information, transaction history, and investment preferences
  • Device Information: Device type, operating system, unique identifiers, IP address, and mobile network information
  • Usage Data: Pages visited, time spent, features used, and interaction patterns
  • Location Data: GPS location and country/region information (with your consent)
  • Biometric Data: Fingerprints, facial recognition, and other biometric identifiers (for security purposes)

3. Use of Information

We use collected information for:

  • Account creation, verification, and maintenance
  • Processing transactions and providing banking services
  • Calculating Move-to-Earn rewards and loyalty programs
  • Fraud detection and security purposes
  • Regulatory compliance and legal obligations
  • Customer support and communication
  • Platform improvement and analytics
  • Marketing and personalized recommendations (with consent)

4. Data Sharing and Disclosure

We may share your information with:

  • Financial Partners: Banks, payment processors, and investment platforms necessary to provide services
  • Mobility Partners: Ride-sharing, airline, accommodation, and jet/yacht services for integrated features
  • Regulatory Bodies: Government agencies and financial regulators as required by law
  • Service Providers: Cloud providers, analytics companies, and customer support platforms
  • Blockchain Networks: Public blockchain data (EXPR token transactions are inherently public)

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement bank-grade security measures including encryption (TLS 1.3+), multi-factor authentication, biometric security, and regular security audits. However, no security measure is 100% secure. We encourage you to take steps to protect your account credentials.

6. Data Retention

We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Transaction records are typically retained for 7 years per financial regulations.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your data (subject to legal requirements)
  • Portability: Receive your data in a portable format
  • Opt-out: Unsubscribe from marketing communications
  • Consent Withdrawal: Withdraw consent for specific data uses

Contact us at privacy@expi.digital to exercise these rights.

8. Blockchain and Cryptocurrency

Transactions involving EXPR tokens and blockchain activities are publicly recorded on immutable ledgers. While wallet addresses may be pseudonymous, they can potentially be linked to identifiable individuals. We cannot delete or modify blockchain records.

9. International Data Transfers

Your information may be transferred, stored, and processed in countries other than your country of residence. These countries may have different data protection laws. By using EXPI, you consent to such transfers. We implement appropriate safeguards including Standard Contractual Clauses.

10. Third-Party Links

Our platform may contain links to third-party websites and services. We are not responsible for their privacy practices. Please review their privacy policies before providing information.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or prominent notice on our platform. Your continued use of EXPI constitutes acceptance of updated terms.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:
Email: privacy@expi.digital
Address: Available upon request
Data Protection Officer: dpo@expi.digital

13. Regional Compliance

GDPR (EU/UK): We comply with GDPR requirements for European users.
CCPA (California): We comply with CCPA provisions for California residents.
Other Jurisdictions: We comply with applicable local privacy laws in all regions where we operate.

EXPI GLOBAL INC  ·  SR: 20261175611  ·  File Number 10545589